Hiring a concierge for your villa in Agadir: the owner's guide

You own a villa in Agadir and are thinking about letting it as a short-term rental, or you already do but no longer have the time. A concierge company runs the day-to-day operation for you. You still need to know what you are handing over, and to whom.

What a concierge actually does

A short-term rental concierge handles everything between listing your property and the guest's departure:

• creating and optimising the listing on Airbnb and Booking;
• setting prices night by night according to season and demand;
• talking with guests before, during and after their stay;
• welcoming guests, handing over keys and checking the property;
• coordinating small maintenance jobs;
• registering foreign guests with the authorities.

How the money flows

This is the first question to ask. With a co-host model on Airbnb, the platform pays your share of the income directly to you. The concierge only receives its commission. You keep full visibility on every booking and every payout.

Be wary of arrangements where all rental income passes through an intermediary before reaching you: you lose transparency.

Questions to ask before signing

1. What is the commission, and what is it calculated on?
2. Which costs remain yours?
3. What reporting will you receive, and how often?
4. Can you block dates to use your villa yourself?
5. How are damage and disputes with guests handled?

The reporting you should expect

A good manager reports to you the way a wealth manager would: a regular statement showing nights booked, income generated, expenses incurred and any points of attention on the property. If you have to chase for this information, that is a warning sign.

Next step

Every villa is different. The best way to get a clear picture is a visit and a rental estimate based on your actual property. We provide this for villas in Agadir and the surrounding region.